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  • COMMON QUESTIONS
    TELEPHONE  UNIT
    LIFESKILLS PERFORMANCE OBJECTIVES
    LEVEL: 100

    TELEPHONE UNIT GOAL

    Students will demonstrate their ability to use level appropriate language skills to obtain and convey information using available telephone technology.

    TELEPHONE LIFESKILLS PERFORMANCE OBJECTIVES (Summary):
    1. Set class learning goals, i.e.lifeskills objectives to be covered in this unit.

     
    LIFESKILLS PERFORMANCE OBJECTIVES 

    FUNCTIONS
    AND SAMPLE LANGUAGE

    RESOURCES 
    See Resources
    See Best of the Web: Telephone

    INTEGRATION

    1. Set class learning goals, i.e.lifeskills objectives to be covered in this unit. Express Need: 
    I need to call
    (people, places).
    See Needs Assessment under Instructional Planning on the side bar for suggested activities

    Brainstorm places that students call now and places that they want to be able to call.

    Structures: 
    Simple present 
    2. Write phone numbers from dictation and read written phone numbers aloud.
    Report info:
    The number is
    (703) 228-4200.

    Note:
    Say "area code",
    pause in the correct 
    places, say "oh" or 
    "zero"
     
     
     
     
     
     
     

     

    Access, p. 69, 70 
    First Words, p. 21-22 
    Collaborations Literacy Worktext, p. 36 
    Take Charge 1, p. 27 
    Literacy Level, p. 10-11, 67 
    Basic Oxford Picture Dictionary Literacy Program, p. 16-17,19 
    English ASAP Literacy Level, p. 10-11, 67 

    Teacher dictates numbers.

    Local telephone book

    Extension: 
    Identify the area
    code, write the
    hyphen, and
    parentheses in the 
    correct places 

    Listening exercises:
    Phone numbers

    Pair dictations. Students dictate numbers to each other and check answers.
     

    3. Locate names and phone numbers on an alphabetical listing. 
     
     
     

     

    Sample Vocabulary:

    Alphabetical order
    Phone book
    Yellow Pages
    White Pages
    Vocabulary that
    comes up in
    phone book activity (certain services)

    Lifelines 1 , p. 81

    Shopping center directories
    City agency listings
    Local telephone book
    A community phone book, if available 

    REEP Activity (100): Phone Book Scavenger Hunt

    REEP Activity (150): Calling Information

    Extension: Make a call on a pay phone
    Resources: 
    First Words, p.23 
    Oxford Picture Dictionary, p. 9
    4. Ask and answer questions about phone numbers.  Request/report info:

    What's your phone number?
    My phone number is...
    What's Maria's phone number?
    Her phone number is..
    What's the area code?
    It's .....

    Expressways 1, p. 18 (bottom half)

    Student and teacher generated dialogues.

    Structures: 
    Simple present
    Wh- questions
    Possessive adjs.

    Extension:
    Call information 
    Resources: 
    REEP Activity (150): Calling Information
    Expressways 1, p. 18-19

    5. Leave a simple message on an answering machine.  Report info: self/
    request:

    Hi, this is Andres.
    A-N-D-R-E-S.

    My phone number is...
    Please call me back.
    Thank you. Good-bye

    Tape recorder and audio cassettes

    Realia (school's or teacher's answering machine, message pads)

    Student and teacher generated messages.

    Structures: 
    Simple present
    Imperative

    Extension:
    Have students write the messages they hear on message pads as student-student  dictations. 

    6. Given a phone call, ask for a specific person and respond to basic requests. Ask for clarification and native language help on the phone. Caller:
    Hello. This is...
    Is...there?
    Thank you.
    I'll call back

    later. Good-bye.
    OK. Please ask her
    to call me.
    My number is..

    Callee:
    ... is not home.
    Yes, Just a minute please.
    I'm sorry, he's not here. Can I take a message?
    I'm sorry. You have the  wrong number.
    OK. Good-bye.

    Request:
    clarification/help:

    Please repeat.
    Please speak slowly.
    I only speak a little English. 
    Does anyone speak  Chinese?

    Expressways 1, p.20 
    Survival English 1,
    p. 246 

    Student and teacher generated dialogues and roleplays.

    Teletrainer
    Realia (phones, cell phones)

    Structures:
    Questions;
    Imperatives

    Extension: 
    Time zones 
    LifePrints 1, p. 29

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