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Contact APS

If you have a concern, inquiry, or suggestion, we want to help! Please follow the guide below to make sure you get to the correct person or department so your issue can be resolved promptly. 

Start With Your Student’s School

Many questions or issues involving a specific student can be resolved at the school level. Start by contacting your child’s teacher, school support staff, or the front office.

Who to Contact

Student or Classroom Specific Question


  • Teacher
  • Counselor/Psychologist
  • Social Worker

If you don’t receive a response, contact:

Principal or Assistant Principal

School-Wide Question or Concern


  • Assistant Principal
  • Director of Counseling
  • Athletic Director
  • Front Office Staff

If you don’t receive a response, contact:

School Principal

Division-wide Question or Concern

If you don’t receive a response, contact:

Superintendent’s Cabinet

Contact the District -- General Questions

(For specific school contacts, please visit the individual school sites by using the “Our Schools” menu at the top of this site)

Please be aware that correspondence through email is subject to the Virginia Freedom of Information Act (FOIA). This means that your correspondence may be made public if (1) it deals with APS business, and (2) someone requests it – even if you have asked that your message be kept confidential. Only a few topics are exempt from the Virginia disclosure requirements such as communications about identifiable students and personnel information about individual employees.