Apple ID Claiming

What’s happening?

APS is adopting a new approach that will allow K-2 students to have better functionality in their shared iPad environment. This new approach requires that APS begin to manage Apple IDs that are formatted like an APS email address.  Any existing Apple IDs that are formatted to look like APS email address (xxxxxxx@apsva.us) need to be updated to reflect a non-APS email address.

When is it happening?

  • 3/2/2020 – Begin transitioning any Apple IDs formatted as an APS email address to a non-APS email addresses
  • 4/1/2020 – Services associated with an Apple ID formatted as APS email address (Facetime, iMessage, etc.) stop functioning. Changing the Apple ID will immediately restore these services.
  • 5/1/2020 – Apple IDs formatted as APS email address are automatically transitioned to alternate, temporary Apple ID. An email account will automatically be created by Apple for the Apple ID.

How will this impact me?

Between 2013 and 2016, Apple made several iterative changes to how iPads were managed. In some of these iterations, APS was required to ask families to provide permission to create Apple IDs for their children. In other iterations, families were asked to directly create an Apple ID for their child. Apple subsequently increased APS’s options for managing iPads and APS no longer uses these Apple IDs.

Although APS no longer uses these Apple IDs, it is possible that your child has elected to continue the use for personal purposes.

This will only impact you if you received the email from Apple and your child continues to use the Apple ID for personal purposes.

What do I need to do? 

Since APS has discontinued the use of Apple IDs, it is up to families to decide how to respond. No matter what you decide, it will not impact your child’s access to our current systems such as Canvas or Google.

Families that received an email from Apple about changing the Apple ID have two options.

  1. Do nothing. APS does not currently use these Apple IDs. On April 1 the Apple ID will become inactive and on May 1 it will be automatically transitioned to a different format and email address.
  2. Change the Apple ID. Some families or students may have elected to continue to use the Apple ID for personal purposes. If it is being used for personal purposes, the Apple ID should be updated to a different format. Directions for making the change were provided in the email from Apple.

Why is the change occurring?

This change improves flexibility in how we manage our shared student devices, and creates opportunities to make more functions available to teachers and students.

How can I tell if the Apple ID is being used for personal purposes?

When you log into the account using the directions provided in the email from Apple, it lists all of the devices currently using the Apple ID. If you are still using a listed device, it is being used for personal purposes. If none of your current devices are listed it’s not being used.

What happens if I don’t update the Apple ID?

For the vast majority of students, nothing will happen. These Apple IDs are not currently being used by APS.

If students of families are using the Apple ID for personal purposes, some Apple services (Facetime, iMessage, etc) will stop functioning on April 1, 2020. If this occurs, changing the format of the Apple ID  will restore the services.

If I don’t update the Apple ID will my child lose access to Canvas or other instructional resources?

APS does not currently use these Apple IDs. By doing nothing, your child will not lose access to Canvas or any other instructional platform.

Additional information:

APS will continue to update this FAQ as new questions are asked.