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APS has developed a few troubleshooting tips and guides for families to use at home. Doing some basic troubleshooting at home might get your device back in working order much more quickly. These links can walk you through some simple steps. In the event you cannot resolve the issue, you can contact the school using your school’s technical help address.

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Digital Learning

Digital Learning

  • Accessing Microsoft Teams Meetings
  • Apple ID Claiming
  • Digital Learning
  • Device Updates
  • Damage to Devices
  • Digital Learning Device Help
    • APS iPad - Getting Started
    • Troubleshooting Tips
    • GlobalProtect
    • Hub
    • Canvas
    • Microsoft Teams
    • Install and Update Apps - iPads
    • Update iOS
    • Set the GlobalProtect Gateway on MacBook Airs
    • School Tech Help
  • FAQ
    • APS Approved Apps
  • Internet Service Assistance
  • Parent Resources
  • Instructional Software & Resources
  • Systems Status Dashboard
Arlington Public Schools
Office
2110 Washington Blvd
Arlington, VA 22204
(703) 228-6000
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Arlington Public Schools prohibits discrimination on the basis of race, national origin, creed, color, religion, gender, age, economic status, sexual orientation, marital status, genetic information, gender identity or expression, and/or disability. This policy provides equal access to courses and programs, counseling services, physical education and athletics, vocational education, instructional materials and extra-curricular activities. Report violations of this policy to the Assistant Superintendent for Administrative Services, 703-228-6008, or the Assistant Superintendent for Human Resources, 703-228-6110.

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