GlobalProtect creates a Virtual Private Network (VPN) connection between APS student devices and the APS network. This connection ensures the internet on the devices is filtered. If GlobalProtect is not functioning correctly, the device will not be able to connect to the internet.
If a student device is unable to connect to the internet, the following videos and written directions can help with getting the device connected:
Read GlobalProtect Troubleshooting written directions English | Spanish
More Information about GlobalProtecct
The federal Children’s Internet Protection Act (CIPA) requires all K-12 schools to block and filter student Internet connections. Students, staff, and families told us that this filtering should be responsive to the age of the student. GlobalProtect is the software application that APS selected to provide the required internet content filtering for the elementary, middle, and high school levels.
How does GlobalProtect work?
GlobalProtect’s content filtering activates when the student device connects to any network with access to the Internet. At home, or otherwise, outside of the APS network, this content filtering is provided through a secure Virtual Private Network (VPN) service. By using GlobalProtect, APS can offer the same content filtering solution to all students, regardless of their location.
How does a student use GlobalProtect?
The first time that APS students connect to the APS wireless network when the device is issued at school, GlobalProtect prompts the students for their username (student ID) and password. GlobalProtect automatically saves the student’s username and password for future use and for new network connections. If students forget their passwords or need any other assistance, every school’s Instructional Technology Coordinator (ITC) is prepared to provide students with assistance and support.
What happens if a student turns off or disables GlobalProtect?
Backup features have been put in place to control a device’s Internet access. If GlobalProtect is somehow bypassed or disabled, the device will not be able to access the Internet and will need to be reimaged. Any tools or applications used to disable or circumvent the use of GlobalProtect on a device are strictly prohibited and are a violation of the APS acceptable use policy.
Why use GlobalProtect instead of another solution?
GlobalProtect offers several advantages over other services:
- Compatability – GlobalProtect is offered by the same vendor that provides the main APS firewall. By using GlobalProtect, students and staff are protected by the same firewall when they are on-site at an APS school/building or at home. This significantly reduces troubleshooting and support costs.
- Security – In addition to providing robust content filtering, GlobalProtect uses the same technology as large companies to encrypt and protect student data. All information transmitted from the device is encrypted by GlobalProtect and is invisible to anyone trying to access their information.
- Performance – GlobalProtect does not slow down devices while running in the background, which speeds up access, allowing students to connect to their instructional or classroom resources at a much faster rate.