APS NewsCheck

Pointers: Tax-Related Identity Theft – Security Awareness, Tips, and Additional Resources

W-2As we approach the end of 2016, the Departments of Human Resources and Information Services are working to prepare year-end W-2 statements for all employees. This year, all W-2 statements will be mailed, even if you previously opted to receive an electronic copy.  In preparation for this mailing, please log into STARS self-service to ensure that APS has your current address on file.

If you have forgotten your password or you want to change it, we cannot reset employee passwords for STARS over the telephone or via email. All password resets must be done through the Department of Information Services (help desk extension 2847).  If you need assistance logging into the STARS system, Information Services will be holding the following Password Reset Help Sessions in Room 101 of the Education Center (1426 N. Quincy St.):

  • January 4, 2017, 2:00 p.m. – 4:00 p.m.
  • January 9, 2017, 6:30 a.m. – 8:30 a.m.
  • January 11, 2017, 3:00 p.m. – 5:00 p.m.

For anyone who has been exposed to identity theft and/or informed by the IRS that you may have been a tax-related identity theft victim last year, the following actions are encouraged by the IRS:

  • Prior to the start of this filing season, secure an Identity Protection Personal Identification Number (IP PIN) to help protect your tax return going forward from the IRS.
  • Look for a notification that your case has been resolved by the IRS. This is generally within 120 days but complex cases may take 180 days or longer.
  • Follow the recommendations from the Federal Trade Commission, such as contacting one of the three credit bureaus to place a free “fraud alert” on your credit records.
  • File by paper if you are unable to e-file.
  • Complete and file Form 14039, Identity Theft Affidavit, with your paper tax return.
  • Look for an acknowledgment letter from the IRS.
  • The IRS Identity Theft Victim Assistance organization will work individual case by:
    • Assessing the scope of the issues, trying to determine if your case affects one or more tax years.
    • Addressing all the issues related to the fraudulent return.
    • Researching the case to double check all the names, addresses and SSNs are accurate or fraudulent.
    • Conducting a case analysis to determine if all outstanding issues were addressed.
    • Ensuring your tax return is properly processed and if you are due a refund, releasing your refund.
    • Removing the fraudulent return from your tax records.
    • Marking your tax account with an identity theft indicator, which completes our work on your case and helps protect you in the future.

(Source: Internal Revenue Service. (2016, November 14). Identity Protection: Prevention, Detection and Victim Assistance. Retrieved from https://www.irs.gov/individuals/identity-protection ) We encourage all employees to become educated about how to protect your private information, and we will continue to share resources to support you. Below please find links to resources on data security and identity theft prevention:

YouTube-housed videos related to identity theft

YouTube-housed ‘Security Awareness Tips’ from State Tax Agency Chiefs