服務支持中心

特倫斯·普羅克特(Terance Proctor),董事

The Service Support Center provides district-wide technology support to all technology resources.服務支持中心為所有技術資源提供區域範圍的技術支持。 The Service Support Center Staff is responsible for the planning, design, deployment, and evaluation of network, telephony, video, and desktop management strategies, as well as, technology solutions for all服務支持中心人員負責網絡,電話,視頻和桌面管理策略以及所有技術解決方案的規劃,設計,部署和評估。 APS 學校和行政設施。

This office has major responsibility for internal process design in order to increase efficiency and improve the user experience.該辦公室主要負責內部流程設計,以提高效率並改善用戶體驗。 The work involves a wide range of interaction with employees and administrators throughout the school system and county government.這項工作涉及整個學校系統和縣政府與員工和管理人員的廣泛互動。 The Service Support Center works closely with vendors and consultants for both hardware and software solutions to support the on-going operation and maintenance of the服務支持中心與供應商和顧問密切合作,提供硬件和軟件解決方案,以支持持續的操作和維護。 APS 技術基礎架構。

The Service Support Center serves at the initial entry point for all technology requests.服務支持中心在所有技術要求的初始入口處提供服務。 The staff works closely with all員工與所有人緊密合作 APS 員工和學生,以確保滿足他們的技術需求,提供技術服務並及時有效地修復技術。